What's happening?
You want to understand how STEPPI Teams rewards work and how to redeem your steps for offers
How it works
In STEPPI Teams, you can exchange your steps for rewards
Rewards include offers that can be redeemed either in-store or online
Each reward requires a set number of steps to unlock
How to redeem a reward
Open the STEPPI Teams app
Go to the Rewards section
Browse available offers
Select a reward
Tap Redeem
Confirm your redemption
Your steps will be deducted and the reward will be unlocked
How to use a reward
In-store redemption
Ask the member of staff to enter their merchant pin code in the STEPPI app when prompted
The staff will verify the code and apply the offer
Online redemption
Copy the discount code
Tap the provided URL link
Enter the code at checkout to apply the offer
What to know
Each reward requires a specific number of steps
Steps are deducted once a reward is redeemed
Rewards may have expiry dates or usage conditions
Always check the reward details before redeeming
If your reward is not working
Make sure the reward is still valid
Check that you are using the correct code or link
Confirm any terms and conditions of the offer
Still not working?
Email us and we'll get back to you within 24 hours. Tell us which guide you followed and what happened at the step it stopped — it gets you a useful answer first time.
Email support@steppi.com