United Kingdom

Cookie Policy

Last updated: May 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve efficiency, and provide information to the website owner.

Cookies can be 'session' cookies (deleted when you close your browser) or 'persistent' cookies (which remain on your device for a set period or until you delete them).

2. How We Use Cookies

STEPPI uses cookies and similar technologies to operate our website, understand how it is used, and improve your experience. We use the following categories of cookies:

Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are set in response to actions you take, such as setting your privacy preferences or navigating the site. You can set your browser to block these cookies, but some parts of the site may not work.

Analytics Cookies

We use Google Analytics to collect anonymised information about how visitors use our website — such as which pages are visited most often and how people move around the site. These cookies are only set with your consent, in accordance with the Privacy and Electronic Communications Regulations (PECR).

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your cookie consent preference. If you do not allow these cookies, some features may not work correctly.

Third-Party Cookies

Some pages on our site embed content or tools from third-party services including Crisp (live chat support) and Calendly (meeting booking). These third parties may set their own cookies, subject to their own privacy policies.

3. Specific Cookies We Use

cookieconsent_status

Set by our cookie consent tool. Stores your consent preference. Expires after 1 year. Strictly necessary.

_ga, _ga_*

Set by Google Analytics. Used to distinguish users and sessions for analytics purposes. Expires after 2 years. Analytics — requires consent under PECR.

crisp-client/*

Set by Crisp chat. Used to maintain your chat session. Session cookie. Third-party.

4. Managing Your Cookie Preferences

When you first visit our website, you will be shown a cookie banner asking for your consent to set non-essential cookies, as required by the Privacy and Electronic Communications Regulations (PECR). You can accept or decline at that point.

You can also control cookies through your browser settings. Most browsers allow you to: view cookies stored on your device; delete all or specific cookies; block cookies from particular or all websites; be notified when a cookie is set.

Please note that if you choose to block or delete cookies, some parts of our website may not function correctly or your preferences may not be saved.

For more information on managing cookies, visit www.allaboutcookies.org or the ICO's guidance at www.ico.org.uk.

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed.

6. Contact Us

If you have any questions about our use of cookies, please contact us at privacy@steppi.com.

STEPPI UK LIMITED • Company No. 15763243 • privacy@steppi.com • www.steppi.com

© 2026 STEPPI. All rights reserved.