Connect Huawei Health to STEPPI Teams on iPhone

What's happening?

You want to use your Huawei device with STEPPI Teams on an iPhone by syncing your data through Apple Health

What you need before you start

• An iPhone

• A Huawei device (watch or band)

• The Huawei Health app is installed

• The Apple Health app (default on iOS)

• The STEPPI Teams app is installed

• An active internet or data connection

How it works

Huawei devices do not connect directly to STEPPI Teams on iPhone

Instead, your steps follow this path:

Huawei Health → Apple Health → STEPPI Teams

How to connect Huawei Health to STEPPI Teams

Step 1: Connect Huawei Health to Apple Health

• Open the Huawei Health app

• Go to Settings

• Find Data sharing or Connected apps

Enable syncing with Apple Health

Make sure step data is shared

Step 2: Allow Apple Health permissions

• Open iPhone Settings

• Tap Health

• Select Data Access & Devices

• Tap Huawei Health

Make sure Huawei Health can write steps data

Step 3: Connect Apple Health to STEPPI Teams

• Open the STEPPI Teams app

• When prompted to connect a device

• Choose Apple Health

• Tap Connect

Tap Turn On All and then Save

After connecting

• Open the Huawei Health app and make sure your steps are updating

• Check that steps appear in Apple Health

Open STEPPI Teams and pull down on the home screen to refresh

Your steps should appear shortly in STEPPI Teams

If your steps are not updating

• Make sure Huawei Health is syncing data to Apple Health

• Check that Apple Health is receiving step data

• Check that STEPPI Teams has permission to read Apple Health data

If it still doesn't work

• Restart your iPhone

• Open Huawei Health first, then Apple Health, then STEPPI Teams

• Disconnect and reconnect Apple Health in STEPPI Teams

• Make sure all apps are updated

Troubleshooting Huawei Health (iPhone) connection issues

Huawei Health is connected but steps are not updating in STEPPI Teams

What's happening?

You've connected Huawei Health through Apple Health, but your steps are missing, delayed, or not updating

Why this happens

This may happen if:

• Huawei Health is not syncing data to Apple Health

• Apple Health is not receiving step data

• STEPPI Teams does not have the correct permissions

• There is a delay in syncing between apps

How to fix it

##### 1. Check Huawei Health sync

• Open the Huawei Health app

• Make sure your steps are updating

##### 2. Check Apple Health data

• Open the Apple Health app

• Make sure the same steps appear there

STEPPI Teams can only read data that exists in Apple Health

##### 3. Check Apple Health permissions

Go to iPhone Settings → Health → Data Access & Devices

Check both:

• Huawei Health (can write data)

• STEPPI Teams (can read data)

##### 4. Refresh STEPPI Teams

• Open the STEPPI Teams app

• Pull down on the home screen to refresh

• Wait a few seconds

Manually added data is not counted

Important to know

STEPPI Teams only reads physically tracked activity from Apple Health

Steps that are manually added or edited will not be counted

Why this happens

To ensure fair tracking, only real movement data is accepted

What to do

• Wear your Huawei device while moving

• Make sure Huawei Health is syncing automatically

• Avoid manually adding step data

Still not seeing your steps?

If your steps appear in Huawei Health but not in STEPPI Teams:

• Check Apple Health sync

• Refresh STEPPI Teams

• Follow the troubleshooting steps above