Fair Play Policy
Last updated 3 July 2026
Our Commitment
At STEPPI, we are committed to creating a fair, inclusive, and enjoyable experience for all participants. Our challenges are designed to promote healthy habits, teamwork, and friendly competition.
To ensure this, all users are expected to follow the principles of fair play.
What Fair Play Means
Fair play means:
Accurately tracking your physical activity
Participating honestly without manipulating results
Respecting other participants and the spirit of the challenge
Acceptable Activity
The STEPPI App is designed to track real, physical movement, including:
Walking
Running
Every day, natural movement throughout the day
Unacceptable Behaviour
The following actions are considered violations of fair play:
Artificially inflating step counts (e.g. shaking your phone or device)
Using multiple devices or accounts to gain an unfair advantage
Logging steps for activity not personally performed
Using third-party tools, apps, or methods to manipulate step data
Any form of cheating intended to distort results
Monitoring & Enforcement
STEPPI reserves the right to:
Monitor activity data for unusual or suspicious behaviour
Investigate any reported or detected violations
Adjust, remove, or reset step counts where necessary
Disqualify individuals or teams from challenges if fair play is breached
Reporting Concerns
If you believe fair play has been compromised, please report it to your organisation's admin or contact STEPPI support.
All reports will be reviewed confidentially.
Our Goal
Our goal is to create a positive and motivating environment where everyone can enjoy the benefits of movement, teamwork, and wellbeing.
Let's keep STEPPI fair, fun, and rewarding for everyone.
Still not working?
Email us and we'll get back to you within 24 hours. Tell us which guide you followed and what happened at the step it stopped — it gets you a useful answer first time.
Email support@steppi.com