Connect Apple Watch to STEPPI Teams

What's happening?

You want to use your Apple Watch with STEPPI Teams, so your steps and activity are tracked through your iPhone

What you need before you start

• An iPhone

• An Apple Watch paired with your iPhone

• The Apple Health app (default on iOS)

• The Fitness app is set up on your iPhone

• The STEPPI Teams app is installed

• An active internet or data connection

How it works

Your Apple Watch does not connect directly to STEPPI Teams

Your activity follows this path:

Apple Watch → Apple Health → STEPPI Teams

How to connect Apple Watch to STEPPI Teams

Step 1: Make sure Apple Watch is syncing with Apple Health

• Open the Fitness app on your iPhone

• Make sure your Apple Watch is paired and tracking activity

• Open the Apple Health app

• Check that your steps and activity are updating

Step 2: Connect Apple Health to STEPPI Teams

• Open the STEPPI Teams app

• When prompted to connect a device

• Choose Apple Health

• Tap Connect

Tap Turn On All and then Save

After connecting

• Open the Fitness or Apple Health app and make sure your steps are updating

• Open STEPPI Teams and pull down on the home screen to refresh

Your steps should appear shortly in STEPPI Teams

If your steps are not updating

• Make sure your Apple Watch is tracking activity

• Check that steps are visible in Apple Health

• Check that STEPPI Teams has permission to access Apple Health

If it still doesn't work

• Restart your iPhone and Apple Watch

• Disconnect and reconnect Apple Health in STEPPI Teams

• Make sure you are using the latest version of iOS and STEPPI Teams

Troubleshooting Apple Watch connection issues

Apple Watch is connected but steps are not updating

What's happening?

Your Apple Watch is tracking activity, but your steps are not appearing in STEPPI Teams

Why this happens

This may happen if:

• Apple Watch data is not syncing to Apple Health

• Apple Health does not have the latest step data

• STEPPI Teams does not have the required permissions

• There is a delay in syncing

How to fix it

##### 1. Check Apple Watch sync

• Open the Fitness app

• Make sure activity is updating

##### 2. Check Apple Health data

• Open the Apple Health app

• Make sure your steps are visible

STEPPI Teams can only sync data that exists in Apple Health

##### 3. Check Apple Health permissions

Go to iPhone Settings → Health → Data Access & Devices → STEPPI Teams

Make sure all permissions are enabled

##### 4. Refresh STEPPI Teams

• Open the STEPPI Teams app

• Pull down on the home screen to refresh

• Wait a few seconds

Manually added data is not counted

Important to know

STEPPI Teams only reads physically tracked activity from Apple Health

Steps or activity that are manually added or edited will not be counted

Why this happens

To ensure fair tracking, only real movement data is accepted

What to do

• Wear your Apple Watch while moving

• Make sure it is properly paired with your iPhone

• Check that activity is syncing to Apple Health

• Avoid manually adding step data

Still not seeing your steps?

If your steps are visible in Apple Health but not in STEPPI Teams:

• Refresh the STEPPI Teams app

• Check permissions

• Follow the troubleshooting steps above