How do I connect my Samsung?

You can use this article to connect Samsung Health to STEPPI.

IMPORTANT: Having multiple apps permitted in Health Connect may cause issues. To avoid conflicts, only allow either Samsung Health (if you use a Samsung Watch) or Google Fit, along with STEPPI. Please open Health Connect and check your app permissions to ensure only the necessary apps are enabled.

😀 Great for: Users who want to track steps from their Samsung Health App 📱⌚

Set up is simple, follow these steps:

1. In the Choose Device screen in the STEPPI app, select Health Connect

2. Click Connect

3. Open the Samsung Health app and click on My Page in the bottom right corner

4. Click the 3 dots in the top right corner and click on Settings

5. Scroll down to Connected apps and services and select Health Connect

6. Toggle on Allow all and click Allow

You're all set, activity from Samsung Health will now show in STEPPI.

Technical Tip: We recommend opening STEPPI every day to sync your steps when on a challenge 🏃🏼‍♂️

Troubleshooting Health Connect Issues on Android

If you're not seeing any step data in STEPPI after connecting through Health Connect, follow these steps:

1. Ensure Only One Step Source is Connected

• Health Connect allows multiple apps to share data, but STEPPI can only receive steps from one source.

• If you have more than one app (e.g., Google Fit and Samsung Health) providing step data, STEPPI won't receive any data.

1. Check Your Health Connect Settings

• Open Health Connect on your phone.

• Go to App Permissions

• Under Allowed Access, make sure only one step-tracking app (Google Fit, Samsung Health, etc.) is enabled.

1. Disconnect Extra Sources

• If multiple sources are connected, disable access for all but one.

• Restart the STEPPI app and check if your steps appear.

*Once resolved, it can take up to 5 minutes for the first data call to be read to STEPPI.*

If issues persist, try disconnecting and reconnecting STEPPI from Health Connect.